The Guming Xi'an Hi-tech store officially closed permanently starting March 11 due to the inability to renew its lease upon expiration. This marks the second directly operated store of Guming to exit the Xi'an urban market, following the closure of the gogo block store in mid-2025. Once the news broke, local consumers reacted strongly on social media, expressing regret and confusion. However, a netizen with inside knowledge revealed that the store may relocate to the first floor of the Hi-tech T11 Mall and reopen, potentially on a larger scale. Meanwhile, relevant personnel from Guming's Northwest region also hinted in the comments section that the brand has not withdrawn from Xi'an and still has plans for future expansion. As the Front Street Coffee content team, which has long tracked developments in the coffee and tea beverage industry, we continue to monitor how chain brands advance and retreat in regional markets. [more…]

The chain coffee brand Peet's opened its first store in Northwest China at Xi'an Daduhui, drawing a large crowd of fans who lined up early in the morning on opening day. What attracted the crowd was not just the title of "first regional store," but also limited-edition city-exclusive fridge magnets, enamel cups, and kraft paper backpacks and other merchandise. The number of people queuing on site was so large that the line curved around twice, and customers generally had to wait about two hours to enter the store. The store has not yet opened an online ordering channel and only supports orders at the bar, which has affected efficiency to some extent. Peet's plans to open a total of three stores in Xi'an, with subsequent stores to appear one after another. However, some consumers and enthusiasts remain wait-and-see about the brand's long-term performance in the inland market, believing that high-priced products may face challenges in the current consumption environment. [more…]

Recently, a Heytea store in Xi'an Joy City was exposed by consumers for poor hygiene conditions in its preparation area, quickly sparking heated discussion online. According to the whistleblower, the store's counter, refrigerators, juicers, and other equipment were covered in milk tea stains, materials were scattered around, and there was even a strong smell of sour rags and rotten fruit. Upon verification, the store was a directly operated location rather than a franchise, which further raised public doubts about Heytea's food safety management. Heytea later issued an apology and announced that the store would be closed for rectification, while also strengthening employee training and optimizing operational standards. This incident has once again pushed the issue of hygiene control in chain tea beverage brands into the spotlight and serves as a reminder for consumers to pay attention to the transparency of beverage preparation environments. [more…]

The decor of a coffee shop is often an important factor in attracting young consumers, and many community-oriented stores have also adopted influencer-style designs to cater to the market. However, when the appearance of a storefront conflicts with the overall style of the neighborhood it is located in, contradictions arise. A coffee shop near the Big Wild Goose Pagoda scenic area in Xi'an was asked by the urban management department to make rectifications just over ten days after opening because the color of its facade was incompatible with the surrounding Tang-style architecture. In the end, it chose to permanently close due to failure to reach an agreement. The incident sparked heated discussion among netizens: some believed that urban management should not be uniform, while others felt that areas around scenic spots should comply with unified planning. This article will recount the course of the incident and compare it with the successful case of Starbucks in Qingguo Lane, Changzhou, to explore how coffee shops and historic districts can coexist harmoniously. [more…]

Recently, a café inside Xi'an Weiyang Lake Zoo introduced a special service — while drinking coffee, customers can also have a 10-minute close encounter with a lion cub just over a month old. This package starts at 268 yuan, which has sparked considerable attention and a check-in craze among netizens, but some have also raised safety concerns. On February 10, zoo staff confirmed that the program was launched during the Spring Festival, and visitors could interact with the lion cub under the supervision of professional keepers. However, as the incident gained traction, the Xi'an Wildlife Protection Station intervened to inspect and halted the close-contact interactions between visitors and the lion, and the online lion-petting packages have also been taken down. This article will walk you through the whole story and the responses from all parties. [more…]

Domestic high-end beauty retailer HARMAY has taken another cross-industry leap by opening a 700-square-meter, four-story flagship store on Wukang Road in Shanghai. The ground floor features a coffee counter by Marionbar, offering black coffee, milk coffee, chocolate drinks, and draft beer. Meanwhile, its first store on Anfu Road, which opened in 2017, has closed; the original site will be transformed into the national flagship store for its hand-shaken lemon tea brand, introlemons. HARMAY had previously sought to acquire a coffee brand and may further expand into coffee chains in the future. As of now, HARMAY has eight stores nationwide and plans to expand to cities such as Xi'an and Wuhan. Whether this cross-industry move can bring long-term value to the brand remains to be tested by the market. [more…]

Blue Bottle Coffee has officially announced the opening of its 9th store, located in Shenzhen MixC World, marking the brand's first entry into South China. The new store is designed by the Hong Kong young architect team COLLECTIVE, with the concept of "blue imagination related to the sea," incorporating the character of Shenzhen as a future city. The first floor of the store is the coffee preparation area, and the second floor is the customer enjoyment area, with varying shades of blue running through the bar, shelves, stairs, and tables and chairs. Most notably, the store launches the world's exclusive first blue dripper, which is only used and sold at the Shenzhen store. On the opening day, the queue once lasted up to two hours, and it returned to normal the next day. In addition, it is rumored online that Blue Bottle Coffee may enter Chengdu Taikoo Li and Xi'an MixC, and its expansion pace is worth watching. [more…]

During Women's Day, Luckin Coffee's holiday gifts for female employees drew attention. This chain brand, with over 130,000 employees and a female proportion of 61%, did not distribute uniform holiday gift boxes this year as it did last year, but instead had each region prepare them on its own. As a result, Beijing employees received wellness sets, while those in Yunnan and Sichuan got folding fans and eye masks, but employees in Shanghai, Guangzhou, Xi'an, and other places said they received only air. What made some people even more dissatisfied was that even when there were gift boxes, part-time staff were excluded. This regional disparity in benefits led many workers to complain continuously on social media platforms. [more…]

On April 18, a new store called "blue bottle coffee" quietly appeared on a food delivery platform. After verification, this was not a counterfeit or a purchasing agent, but an official delivery channel opened by Blue Bottle Coffee. The delivery prices of drinks from Shanghai stores are consistent with those on the mini-program, and during the opening period, limited-edition fridge magnets were given away and delivery fee discounts were offered. Behind this move is a series of accelerated adjustments by Blue Bottle recently in store layout, pop-up events, and brand strategy. From rumors of store expansion in Shenzhen, Chengdu, and Xi'an, to the queues triggered by the Wuxi pop-up truck, and to blue bottle studio soon landing in Shanghai, this brand once jokingly called "unable to leave Shanghai" is trying to break its established rhythm. However, at a time when coffee consumers are increasingly picky and competition among chain brands is fierce, whether opening delivery can truly help Blue Bottle win more users' hearts still needs time to test. [more…]

Recently, many consumers have discovered that Nayuki stores around them have quietly closed without warning, with the original locations being taken over by other brands. Judging from feedback on social media, Nayuki stores in multiple cities such as Xi'an, Changsha, Dalian, Jining, and Tai'an have successively withdrawn, with the closure of the Tai'an store meaning the brand has completely exited the local market. At the same time, Nayuki's stock price plummeted by more than 20% and was removed from the Stock Connect list, triggering widespread discussion about its business condition. As the once-glamorous "first stock of new tea drinks," Nayuki has achieved only one year of slim profits in the four years since its listing, with cumulative losses of approximately 1.465 billion to 1.555 billion yuan. Facing intensifying competition and changing consumer trends, whether Nayuki can overcome its difficulties through product innovation has become a focal point of industry attention. [more…]

Recently, a video of an employee preparing drinks at a Mixue Bingcheng store in Xi'an circulated on social media, sparking widespread discussion. In the video, the employee holds two takeout cups in one hand, adds ice cubes, and then directly places them under a water bucket labeled "direct drinking water" to fill them. The water splashes onto the ice cubes, and some liquid runs down the employee's arm toward the ice cart below. The door of the ice cart cabinet remains open the whole time, prompting onlookers to say the ice has been contaminated. After the incident gained traction, the store involved responded that the company is handling the matter urgently and that the employee has been dismissed. This controversy has once again pushed Mixue Bingcheng's food safety issues into the spotlight, with many consumers calling on the brand to strengthen store operating standards. [more…]

Nayuki Tea opened its first PRO store in Beijing Changying Tianjie, marking that this new-style tea beverage brand has officially incorporated specialty coffee into its core product line. Unlike regular stores, the PRO store format has undergone a comprehensive upgrade in space design, product structure, and service scenarios, offering seven specialty coffees, over thirty bakery products, and more than twenty kinds of self-produced snacks. Coffee is priced at 15 to 24 yuan, positioned as everyday specialty coffee. Previously, the PRO store format had been successfully validated in Shenzhen. Nayuki plans to open about 200 PRO stores in 2021, and has already established more than ten in Nanjing, Chengdu, Xi'an, Guangzhou, Harbin, and Beijing. This move not only fills Nayuki's gap in the specialty coffee market but also demonstrates its strategic intent to deepen its presence in new retail and expand business consumption scenarios. [more…]

A customer purchased a Starbucks Frappuccino coupon on Meituan, successfully placed an order and received a pickup code, but upon walking to the store to collect the drink, discovered that the store had already closed down. The store's phone was disconnected, and Starbucks customer service and Meituan customer service passed the buck to each other over refund responsibility, leaving the consumer in a predicament. An investigation revealed that the store is located at Suning Plaza on Jiefang Road in Xi'an, where the mall is undergoing comprehensive renovation, and the store has actually ceased operations—yet the official app still showed it as open, and orders could even be placed through "Feikuai." Ultimately, after the customer's feedback, Starbucks shut down the ordering channel, Meituan refunded the order amount and stopped delivery services. The incident also sparked discussions among netizens about wrong-store pickup services and the 12315 complaint channel. [more…]

Recently, a Xi'an group-buying video creator exposed that after participating in Starbucks' national talent scout recruitment and being successfully selected, they were asked to shoot a video for the 39.9 double-cup promotion launching on September 16, but the shooting requirements posted in the group explicitly stated: "Refuse to mention any wording related to Made in China or Chinese coffee." This requirement sparked dissatisfaction among many video creators, and several chose to quit the group in protest. Starbucks responded that it is verifying the matter, but as of press time has given no clear answer. The incident continues to ferment on social media, with netizens generally feeling confused. Front Street Coffee continues to follow developments in the coffee industry and brings you the latest report. [more…]

A new round of subsidy battles on delivery platforms has once again ignited the tea beverage market, with Meituan handing out large numbers of tea drink vouchers, while Ele.me and Taobao Flash Sale fight back with hefty discounts. However, after claiming the vouchers, many consumers found that Goodme stores in Shenzhen, Xi'an, Chengdu, Nanning, and other places showed as "resting/closed" or out of stock on third-party platforms, making it impossible to redeem normally. Interestingly, the same stores were still open on the official mini-program, and products included in the promotion, such as lemonade, could still be ordered. The contradiction between stores actually being overwhelmed with orders and appearing "closed" online has led many to speculate that this is a measure taken by the brand to ease order pressure. Consumers have expressed dissatisfaction over the chaotic promotion, orders being automatically canceled, and no stock upon arrival at stores. Front Street Coffee continues to follow industry developments and brings in-depth observations. [more…]

Recently, videos of altercations between Starbucks staff and non-paying customers have surfaced one after another on social media, drawing widespread attention. On one side, an elderly person argued with staff after being asked to leave for not making a purchase; on the other, a store in Xi'an was accused of frequently shooing away passersby who hadn't bought anything. Starbucks customer service responded that stores do indeed have a "purchase to be seated" rule, but they won't force customers to buy. Behind this new rule lies the real dilemma of store environments being affected by people who occupy seats without spending, and it also reflects the discussion about the boundary between commercial premises and public space. As a coffee enthusiast, what do you think of Starbucks' approach? [more…]

Recently, a new coffee shop named ora coffee has appeared on the first floor of Beijing Fortune Shopping Center, and its certified entity behind it is Pi's Coffee (Shanghai) Co., Ltd., namely the Chinese entity of Peet's Coffee. This means that Peet's Coffee, which has always positioned itself in the mid-to-high-end segment, is officially testing the waters in the affordable coffee track. The overall design of ora coffee is minimalist, with a compact store space and not many seats, focusing on takeaway scenarios. The mini-program shows that its drinks use Peet's full range of coffee beans, yet the prices are nearly half cheaper than Peet's stores, and on weekdays an Americano can be purchased for 9.9 yuan. The store is equipped with two fully automatic coffee machines rather than the semi-automatic models commonly seen at Peet's, sparking heated discussion among coffee enthusiasts. Some are optimistic that Peet's can use this to seize the mid-to-low-end market, while others believe ora's positioning is awkward, as it struggles to compete upward with Manner and has little price difference downward compared with Luckin. The first Beijing store has already opened, and the Xi'an MixC World store is also in preparation. [more…]

When fresh flowers meet milk tea, what kind of sparks will fly? A tea beverage shop in Shanghai called Xue Xiaomei MICHA has given the answer—monthly revenue peaking at over 700,000 yuan, with more than 1,200 cups sold in a single day at its highest. The fresh flower tea beverage series has drawn attention with prices ranging from 40 to 129 yuan. Behind this is not only the drive of the "appearance economy," but also the business logic of a hybrid operation combining a flower shop and a tea beverage shop. From Shanghai to Wuhan, Guangzhou, and Xi'an, this kind of combined store is spreading across the country. However, the safety boundary between fresh flowers and beverages, and the difficulty of repeat purchases after consumers' novelty wears off, are also realities that this category must face head-on. This article will take you through a comprehensive understanding of the popularity code and industry concerns behind fresh flower milk tea. [more…]

On February 7, ChaPanda launched a new bamboo-aroma oolong series. Among them, Bamboo-Aroma Kiwi uses Anxi Tieguanyin from Fujian as its tea base, paired with kiwi fruit pulp and wheatgrass. The official claim is that it uses kiwi from Zhouzhi County, Xi'an, highlighting selling points such as fresh fruit pulp, natural healthiness, and low calories to cut greasiness. However, after the new product launch, many consumers posted on social platforms reporting discomfort after drinking it, such as astringent mouthfeel, numb lips, and throat irritation. Some speculated that it was caused by unripe kiwi, while others suspected an allergic reaction. In response, ChaPanda has not yet made an official response. This article reviews the course of the incident, consumer feedback, and analysis of possible causes, and recommends related products from Front Street Coffee for coffee lovers. [more…]

Recently, a consumer in Xi'an posted on social media that when opening a canned Nescafé Absolute Black coffee powder purchased on an e-commerce platform, the coffee powder burst out explosively, leaving a mess on their face, clothes, and floor, and causing a wound near their nose. After contacting the seller and manufacturer, the company explained it away as being due to altitude and air pressure, and was only willing to gift two cans of coffee powder, refusing to compensate for contact lenses or medical expenses. The incident sparked heated discussion online, with many questioning the customer service explanation and noting that brands such as illy have also had similar occurrences. Front Street Coffee has noted that the lack of safety warnings on canned coffee powder deserves industry attention. [more…]